Christmas FAQs

It’s officially That Time Of Year and we’ve got the red hats and antler headbands to prove it.

And you’ve got questions. Lots of them. So we’ve compiled a list of answers to all the Christmas FAQs we can think of. Happy shopping.

Same day shipping

From now all orders placed before 4pm are shipped on the same day. You get more time to window shop in your plaid PJS, pouncing only once you’re completely sure it’s perfect. And we’ll do the dashing-towards-the-closing-shutter bit (literally - our last postie comes to Tea HQ at 4.26pm).

Gift wrapping

All orders are hand wrapped in a Christmassy print. You can hand them straight over if you prefer to stay away from the sticky tape and scissors. 

Unbranded boxes

Plain shipping boxes minimise the chances of your other half signing for their own present. Just check the box when you place your order. 

Need a hand? Click here to speak to us or tap the live chat button at the bottom.

Shipping deadlines

We haven’t yet found reindeer, floo powder or a portal to get around with, so we’re still relying on Royal Mail and DPD for shipping. Most of the time they’re wonderful. There are hiccups and we’ll do what we can to help, but if you know what you want then getting it in a little earlier is a great idea.


Shipping deadlines

In the UK?

Royal Mail - Place your order before 4pm on Tuesday 22nd December and we’ll send it via Royal Mail Tracked 24.

DPD - If you’ve paid for DPD next (working!) day delivery, place your order before 4pm on Wednesday 23rd December.


Outside the UK?*

Here’s a list of other Royal Mail international deadlines:

Europe: 4pm Wednesday 9th December 

USA: 4pm Friday 11th December 2020

Rest of World: 4pm Friday 4th December

 

*2020 caveat for outside Europe

Our posties normally do a fantastic job at delivering your tea all over the world, but 2020’s been a strange one, and there are some hefty delays, so bear this in mind. We’re happy to help you get your order done & dusted well ahead of time, just email us here if you want advice. You don’t want to spend Christmas Eve waiting for the postman when you should be waiting for the other guy in red.

Missed a shipping deadline?

We can still help - we have a gift subscription which can leave at the start of January. A cracking start to the new year. And we have gift cards - they can be used on everything.

Any other questions

Try us on whatever’s easiest for you - we’re open from 9.00am-5.30pm Mon-Friday.

 

Live chat - Click here to speak to us or tap on that circular button on the bottom of your screen.

Email - hello@brewteacompany.co.uk

Call - 0161 872 7583 or 0161 637 9747

Still undecided on your gift?

Have a look at our Christmas Shop for tons of ideas. For you. For your mum. For whoever. We’ve got something to keep everyone happy.

 

 

‘Tis the Season

December 2020. What’s in store for tea drinkers?

Christmas FAQs

You've got questions. We've got a list of all our Christmas FAQs to help you find what ...

Why's the shipping as much as the tea?!

All will be revealed...

Becoming Plastic-Free.

Last year, we set ourselves the challenge of removing as much plastic from our packagi...

Festive Food Pairings.

Ah, Christmas. The time for mulled wine and markets, battling other shoppers on the hig...

Recipe: Chai Spiced Shortbread.

If spicy, warming and sweet is everything you look for in a festive snack, this recipe ...

Recipe: Earl Grey Brownies.

Decadent, fudgy and rich, these chocolatey and subtly citrusy brownies will hit the spo...

Recipe: English Breakfast & Marmalade Porridge.

Looking for a way to seriously upgrade your breakfast on the big day but want something...

Recipe: English Breakfast & Lemon Scones.

We always come back to English Breakfast and lemon - whether it’s in our cold brew iced...

The Brew Bake-Off Challenge 2019.

The Brew Bake-Off Challenge is back for a second time and the team did not disappoint....

Recipe: Chai Milkshake.

This recipe is spot on for those with a sweet tooth. With a mix of vanilla ice cream, f...

Recipe: Chai Latte.

Our Chai Latte is the perfect balance of seasonal spices, slight sweetness, and velvety...

The Tea & Chocolate Extravaganza 2019!

Last year, we put our teas to the test against lots of different chocolates to see whic...

Recipe: Cold Brew Lemonade.

What could be better than a refreshing glass of icy lemonade on a hot day?

Recipe: Green Tea Mojito.

Fancy getting experimental and making your own super awesome Cold Brew Green Tea Mojito...

Recipe: Fruit Punch Punch.

You can make cold brew from any of our blends, even the non tea ones - hurrah! If you'r...

Recipe: Earl Grey & Orange Iced Tea.

Earl Grey is one of our favourite blends to get creative in the kitchen with, it's one ...

Recipe: English Breakfast On Ice.

There's nothing like a proper cup of English Breakfast made with 100% rolled whole leav...

A Tea and Chocolate Extravaganza!

Everything You Need To Know About Earl Grey.

Everything you need to know about the awesome, flavour packed Earl Grey.

Everything You Need To Know About English Breakfast.

All of the requisite knowledge to become an English Breakfast expert.

Afternoon tea: Not just for cakes.

All of this talk of “the wackiest afternoon teas in the world” and “the perfect aftern...

Recipe: Risky Whisky – An Iced Tea Cocktail.

This winning cocktail has made it onto our snazzy recipe cards - hurrah! Print one off ...

Loose Leaf vs Tea Bags.

For us, this is an easy one.

Recipe: Cold Brew Iced Tea One Liners.

Short. Simple. Tasty. That's how cold brewing should be. Making iced tea has never been...

How To Make Tea Ice Cubes.

We've found a way to make Cold Brew more awesome, want to know the secret?  You'll need...

How To Make Loose Leaf Tea.

We’re here to show you how easy it is to make loose leaf tea, so you’ve got no excuses!

Tea and Cheese Pairing.

We decided to combine our two favourite things and do a tea and cheese pairing session.

How Is Our Tea Decaffeinated?

There are two ways to decaffeinate tea, and a clear winner.

Recipe: Cold Brew Green Iced Tea.

Here's a super easy recipe for delicious cold brew green iced tea. If you're into swee...

Cutting Out The Middleman.

Sometimes the only option is to take things into your own hands.

Why Our English Breakfast Is Where It's At.

The blend that we've got a seriously shameful soft spot for.

How To Make Proper Iced Tea.

Grab your notebooks, it’s time to learn how to make cold brewed iced tea like a true pr...

How To Make A Proper Cup Of Tea.

A proper cup of tea should never be drunk out of a jumbo Sports Direct mug.

How To Make A Teabag.

Hint: it's not easy.

Proper Chai Lattes.

Cinnamon at the ready - It's time to make Chai Lattes.

Cold Brew Iced Tea.

First launched in 2015 as ‘Cold Brew Lemonade’, we've revamped our Lemon and Lime Loose...

Milk - First, Last Or Not At All?

We're answering the eternal question and giving you a little challenge...    

0 items
×

Subtotal

£0.00